Just over 2 years ago, Alexa came into our lives as the impressive technology behind Amazon’s new connected speaker. At her debut, she was clearly capable, but most thought Alexa was more novelty than necessity. How times have changed.
Over 10,000 integrated third party ‘Alexa Skills’ later, Alexa is answering questions, playing music, offering investment advice and controlling smart devices in 5 million homes in the U.S. alone.
You don’t have to look much farther than the latest products being developed to see that Alexa’s future isn’t as a virtual assistant, but the next great computing platform. And at Solstice, we couldn't be more excited to collaborate closely with the Amazon team to bring her to life.
Ford and Volkswagen are building Alexa directly into cars to usher in a new standard for hands-free commands. LG is creating a new line of Alexa-powered refrigerators that can tell you, “Yes, you do need milk.” Soon enough we’ll be able to control both our televisions and our finances the same way: using just our voices. No screens. No buttons. Just a seamless and uninterrupted path between you and technology. And we're here to help.


In the last year, we saw the hype machine around "Conversational UX" reach peak fervor. With the explosion of chatbots, virtual assistants, like Alexa, and robotics, natural-language interactions will undoubtedly become the norm in terms of how people expect to interact with technology in 2017. While pundits have been shouting that it’s the next big way in which companies will reach their customers, there are still many questions that remain unanswered:
In this Playbook, we’ll answer these questions and more; all to empower you to take the first steps towards building a comprehensive conversational UX strategy.
In the last year, we saw the hype machine around "Conversational UX" reach peak fervor. With the explosion of chatbots, virtual assistants, like Alexa, and robotics, natural-language interactions will undoubtedly become the norm in terms of how people expect to interact with technology in 2017. While pundits have been shouting that it’s the next big way in which companies will reach their customers, there are still many questions that remain unanswered:
In this Playbook, we’ll answer these questions and more; all to empower you to take the first steps towards building a comprehensive conversational UX strategy.
Solstice is an innovation and emerging technology firm that helps Fortune 500 companies seize new opportunities through world-changing digital solutions.
As strategists and consultants, we help organizations evolve their digital strategy to solve mission-critical problems.
As designers and developers, we build incredible digital solutions that transcend a standalone product and transform an organization’s relationship with its customers.
To explore what Alexa can unlock for your business, contact our VP of Business Development, Andrew Whiting.
