With products like Google Search Appliance going end of life, now is a great time for enterprises to rethink their search experiences by rebooting their entire strategy and introducing artificial intelligence.
Organizations must begin to think more holistically about the kinds of natural language interactions customers want to have with their brand either via a search box, chatbot or voice assistant such as Alexa, Siri or Google.
Karl Hampson, Managing Director of AI, outlines why on-site search is a common CX pain point today and how AI can take brands from low maturity to innovator in their sector.
We have some exciting news to share. Solstice is now officially Kin + Carta!
The world is changing, and we are too. We’re celebrating a new name as part of a new organization, but we’re still driven by the same passionate, curious, tenacious group of people that have gotten us this far.
If you’re looking to join our team, information on job listings can still be found here. To learn more about our new integrated services and how we can make transformation happen for your business, visit our new site below.