Listen: Groundhog Day for Business, How Decision Intelligence Solves Problems as They Happen With AI and Machine Learning

The pace innovation continues to accelerate, making it harder to keep up with today’s new breed of digital-savvy competitors. That’s why we launched Seeking Surfboards, a bi-weekly podcast series designed to help executives learn exactly how they can ride the wave of change in the digital age.

In this episode of Seeking Surfboards, host Scott Hermes, director of solution delivery at Solstice, talks with Karl Hampson, director of artificial intelligence at Solstice, about the unique capabilities of Decision Intelligence, an emerging discipline designed to help executives make  better, faster, and in the case of automation, fewer decisions. 

Episode Sneak Peek

"We actually want to help you do what you do better, and apply your thinking and expertise to the right things."

Many of today’s business intelligence systems lack the ability to test for human biases and emotions, such as stress, which are central to real-life decision making. Too often they merely generate statistics or offer links to research with little to no context. With biases and blind spots affecting the quality of executive decision-making, it’s no surprise that many organizations struggle to keep up with the pace of change. 

Increasingly essential in today’s fast-moving business environment is the ability to see over the horizon and around corners to understand the impact of today’s decisions on all of the desired outcomes. That’s where Decision Intelligence can deliver unique value ― helping decision makers translate data into actionable insights at critical moments of truth.

In the realm of business intelligence, information and data are not interchangeable. Information is data that has been translated into meaningful context ready for users to harvest. No matter what industry you’re in, these capabilities can help accelerate business performance, leading to better customer understanding, more targeted marketing, efficient operations, and increased profitability.  

In this installment, Hampson provides an inside look at the latest innovations in Decision Intelligence and discusses how having the right platform―one that takes into account human-centered nuances―can help businesses turn volumes of data into meaningful insights that will lead to faster, more accurate decisions.


Download the full podcast episode to learn how deep expertise in human-centered design, advanced analytics and data science, could be precisely what your business needs to gain a critical competitive edge.

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