Solstice helped enterprises successfully navigate the earliest days of web and mobile and seized opportunities created by the latest generations of connected, conversational, and cloud-native experiences. Today we’re helping drive enterprise innovation forward in the era of Augmented Intelligence.
While AI-driven experiences have lived in Solstice Labs for the last several years, current cognitive technologies have reached a point of scaled viability, and in turn, are producing some truly remarkable outcomes.
On mobile, Apple and Google both won. The logical question becomes, “what happens next?” Where will we see the next set of game-changing innovations? The Internet of Things (IoT) is a common answer but IoT is only one variable in the equation.
In this white paper, we’ve identified six forces that are creating a fertile environment for a new set of technologies to emerge into our personal and working lives.
We’re focused on helping firms develop smarter experiences that can act and react to our collective wants and needs, most specifically in three areas: Intelligent Experiences, Cognitive Decisioning and Reasoning, and Intelligent Automation.
We’re focusing on next-generation conversational experiences powered by our Siena framework, service robotics through our partnership with Softbank Robotics, intelligent search, computer visioning, and more.
Having the right information at the right time has never been more critical. Solstice delivers more predictive insights to inform decision making through advanced analytics, machine learning, and conversational technologies.
The next major wave of CX breakthroughs will be powered by the digitization and automation of front and back offices alike. Intelligent operations free employees up for higher value activities and introduce new customer-facing possibilities.
As part of a larger digital transformation campaign, one of our largest B2B clients is working with Solstice to replace multiple instances of legacy keyword search technology with a single advanced cognitive search platform. Solstice’s AI search experts are creating a single and extensible intelligent platform approach, catering to all existing search apps and agnostic to content sources and types. This allows our client to rapidly progress from low search maturity to leader in their sector, dramatically improving overall customer experience.
From making-a-payment via voice to finding a product via visual search, Solstice is working with clients across virtually every industry to advance their capabilities in Natural Language Processing and Computer Visioning. Together, these two areas of sensory AI enable new strategies to become a reality and personal experience to become the norm.
Contact Solstice's Vice President of Customer Experience, Paul Heckel
773-420-7070 | firstname.lastname@example.org